In all likelihood, there’s no network connection and no path available between the sites, or there’s a firewall or three that’s blocking that access. There’ll need to be either public static IP addresses for the target systems at the office and a path opened through the firewall, or private IP addresses and port-forwarding configured through the firewall, or a VPN configured and established between the remote client and the target network. Or IPv6 and a path through the firewall. There’ll probably want to be a public DNS name established for the target host, too.

Set up Microsoft Remote Desktop on Mac to access PC. To access all the files, apps and work on Windows PC from your MacBook or MacOS device, all you need to do is use a free tool provided by Microsoft called Remote Desktop for Mac. To use Remote Desktop, you will need Windows 10 Pro or an Enterprise. Setting up a remote desktop on Mac is easy. Jun 25, 2018 For Mac users, the stalwart tool has been the Microsoft Remote Desktop connection. Available now through the Mac App store, it allows users to remotely connect to a Windows desktop to access local.

Microsoft Remote Desktop Mac Setup

Check with the local networking folks for assistance.

That’s a guess.

Alternatively... Please check the Microsoft support forums for assistance with that app, or contact Microsoft support.

Macbook Microsoft Remote Desktop

Aug 28, 2018 7:59 PM